Return & Refund Policy

Return Policy

1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Tamanna mart official mobile number. Return request must be raised within 14 days from the date of delivery.

Valid reasons to return:

1. Delivered product is damaged (i.e. physically destroyed or broken) / defective.
2. Delivered product is incomplete (i.e. has missing items and/or accessories)
3. Delivered product is incorrect (i.e. wrong product/size/color, fake item, or expired)
4. Delivered product is does not match product description or picture (i.e product not as advertised)
5. Delivered product does not fit. (i.e. size is unsuitable)

Refund Policy

1. The processing time of your refund depends on the type of refund and the payment method you used.
2. The refund amount covers the item price and shipping fee for your returned product.
3. Refund from returns – Refund is processed once your item is returned to the warehouse and QC is completed (successful). In this case, Time is flexible.
4. Refunds from cancelled orders – Refund is automatically triggered once cancelation is successfully processed.
5. Refunds from failed deliveries – Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address